Recharging your mobile connection using Paytm and PhonePe, among the popular online payment apps in India, will cost you more. Conveniently paying utility bills and making other online transactions and even getting cashback on mobile phone recharges from Paytm and PhonePe has become a thing of the past.
A platform fee that these digital payment apps have begun to impose has increased the users' cost in making bill payments, mobile number recharges and other digital transactions.
On the PhonePe app, no matter what payment method you opt for, there is a small platform fee for using PhonePe to pay bills and recharge. This fee includes GST. If the mobile recharge is unsuccessful, the platform fee and the paid recharge amount (inclusive of GST) will be refunded to the user.
How much are Paytm and PhonePe charging extra for mobile recharge?
The two mobile applications use different platform fees. A platform fee of Rs 1 will be applied when you recharge your mobile number using the Paytm app with an amount above Rs 100.
A platform fee of Rs 1 is levied by the PhonePe app on recharges above Rs 50 and Rs 2 on recharges above Rs 100. No platform fee will be added to recharges that is less than the predetermined amount.
Can I avoid paying this extra amount while still paying digitally?
Yes. If you want to avoid the additional fee, you may transfer your mobile recharges to other payment platforms like Google Pay and Amazon Pay, which currently do not impose any convenience fees on users. In addition to having their own apps that are available for both Android and iOS, the major telecom providers (Airtel, Jio and Vodafone Idea) also support in-app recharging via UPI and other payment methods.