Monday 17 January 2022
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UPI server glitch explains why you couldn’t make digital payments on 9 Jan evening

Were you trying to pay someone using Paytm, Google Pay, Phone Pe or the Unified Payment Interface (UPI) this evening and failing repeatedly? It happened because the services of the UPI, the instant payment interface developed by the National Payments Corporation of India (NPCI), was not working then. It was restored after more than an hour of outage.

NPCI, in an update shared on social media, said the services had gone down due to an “intermittent technical glitch”. “Regret the inconvenience to #UPI users due to intermittent technical glitch. #UPI is operational now, and we are monitoring system closely. (sic),” it said.

Several users tweeted to report that the UPI server was down and they were not being able to make any transactions using digital wallets and online payment platforms such as Phone Pe, Google Pay and Paytm.

ICICI Bank had notified before the restoration that its UPI system is down due to maintenance activities.

Tech reviewer Nitin Agarwal had tweeted: “Yes, has notified that its UPI system is down because of maintenance activities. Not sure about other apps though. Didn’t know they work on Sundays too but doing such activities actually makes sense on weekends though.”

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