Mumbai: Dharmendra Pradhan, Minister of State (Independent Charge) for Petroleum and Natural Gas in Mumbai, has launched an online payment facility of cylinder at the time of booking. Earlier this month, the minister had christened the year 2016 as the “Year of the Consumers”. In keeping with this objective, the initiative will go a long way to provide comfort and convenience to LPG consumers.
Public sector oil marketing companies (OMCs) under guidance of the Ministry of Petroleum and Natural Gas (MoPNG), have been trying to bring convenience to the LPG consumers. As there has been an increase in the number of people using Internet and mobile gadgets, the PSU OMCs, namely Indian Oil Corporation Ltd, Hindustan Petroleum Corporation Ltd and Bharat Petroleum Corporation Ltd, have taken a series of technology-based, consumer-centric initiatives keeping pace with the changing time and preferences of consumers in line with the “Digital India” programme of the Union government.
The OMCs have successfully implemented on IVRS, Web and SMS the refill booking facilities, portability of gconnection, PAHAL scheme for LPG subsidy transfer directly to the bank accounts of consumers, “Sahaj” scheme making it possible for consumers to get new LPG connection online without visiting the distributor’s showroom. These can be done through the unified web portal, available in 13 languages to facilitate consumers to carry out all their LPG related activities like booking, tracking, DBTL status, distributors’ performance, porting the gas connection, receipt of subsidy details and much more.
In continuation of the series of consumer convenience initiatives, the PSU OMCs have now introduced the online payment facility for consumers at the time of booking their LPG refill cylinder so that they need not worry about leaving cash with their family members or attendants while taking delivery of the cylinder. This facility will bring great relief to working couples as well as senior citizens as they can make the payment online without bothering to keep adequate cash at home. This will also eliminate hassles of exact change needed for payment or avoid delivery failure due to no cash situation.