New Delhi: The Consumer Mela organized by the Department of Consumer Affairs yesterday at Central Park, Connaught Place, New Delhi, generated enough enthusiasm among the consumers. More than 2,000 visitors thronged the carnival to register their grievances or for counseling.
The National Consumer Helpline stall registered more than 200 visitors. State Bank of India reported that 100 visitors came to their counter with different queries and suggestions. There were 60 visitors in the ASCI counter enquiring about misleading advertisements. FSSAI had 250 visitors while TRAI had 200 visitors in their stall.
The carnival, organized in association with industry bodies FICCI, ASSOCHAM, CII, PHD Chamber of Commerce, DICCI and sector regulators like TRAI, FSSAI, BIS etc, was inaugurated by Union Minister for Food and Consumer Affairs Ram Vilas Paswan. Justice DK Jain, President NCDRC, Hem Pande of the Department of Consumer Affairs, senior officers of the Union government and senior members and office bearers of industry bodies were present during the event.
The main objective of the event was to bring the consumer and the company face to face to resolve grievances to the extent possible. This was also an opportunity for the consumers to register their grievances on the spot.
During the inauguration, the minister also launched a week-long consumer awareness programme to be observed throughout the country from during 20 to 27 October. He announced that from the next year onwards, the ‘week’ would be observed beginning 15 March, the World Consumer Rights Day. Incidentally, the department is also observing Swachhta Pakhwada from 16 to 31 October. During the mela, visitors were informed about the responsibility of consumers to keep their surroundings clean.
In the mela, apart from National Consumer Helpline, BIS, FSSAI, NTH, NCDRC, Weights and Measures and reputed private companies also participated in good numbers. There were a total of 50 stalls put up by the participants.
Wrapping up the event, Pande exhorted all the State Governments to replicate the mela in their respective States and Union Territories to empower the consumers.